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Promarksvac Corp. Customer Reviews & Testimonials
Been using Promarks for years! They are the absolute best, wouldn't think about using another company!The quality of their vacuum seal bags is unmatched.Customer service is amazing! Anytime I need parts or service on my equipment they make sure to get it taken care of ASAP.Thank you Promarks for all the continued support!
I’ve personally dealt with Rick Hurd on behalf of my company since about 2004, regarding both service of my equipment as well as supply. Rick is not only extremely knowledgeable about my equipment and machinery, he is also very accessible. If he doesn’t answer my actual call, which he usually does, he returns it in a timely manner.There have been times where we’re having an issue with equipment that needs to be dealt with immediately and Rick has been able to troubleshoot with me until resolution. I should probably mention my business is located on the East Cape in southern Baja California near the Cabo San Lucas area so it’s not like we can just call a technician who is ready at our convenience.With that, we’ve always been able to obtain necessary parts for all of our equipment and machinery, as well as a steady supply of vacuum pouches with ease through both Rick, as well as his wife Amber. In short, top notch company, top notch people. I highly recommend Promarks, especially Rick and Amber Hurd!
I have owned and operated two different companies and with both companies I have been giving all my business to Rick & Amber at Promarksvac. Not only do they supply us with all our vacuum pack bags, available in many different mils, but every vacuum pack machine we have has been purchased and maintained by Rick and Promarksvac. They are quick to service the machines…and incredibly flexible when I need them to deliver bags to a different address. Pricing is on point. Always friendly. No reason to go anywhere else. Stay with the best!
Great company to work with! Rick has been excellent in his quick responses to servicing our machines and their technicians are knowledgeable and reliable. We've worked with Promarksvac for over a decade and would 100% recommend.
Rick and his team have given us excellent service on our four vac packers over the years, supplying us with parts and service than enable us to have machines that we can count on to keep production moving. Rick has always been available to help with troubleshooting and packaging solutions, and their parts department always gets anything we need shipped out to us right away.
Rick and his team at Promark are a fast working team, ready to go the extra mile and understand that a machine down is time lost. They carry a significant amount of parts with them at all time.I’ve never had a problem, and they always back after workI highly recommend Promark for your vacuum needsDenis
Rick Hurd was a pleasure to work for over 2-1/2 years until we shut down our facility in Los Angeles. He was very professional and prompt in regards to servicing our DC-640 Vacuum chamber.Great customer support from beginning to end of the process. The team are really informed and go the extra mile at every stage. I would recommend them unreservedly.
